Refund & Return Policy

  • Returns: Accepted within 30 days of delivery. Items must be unused, in original packaging.

  • Refunds: Processed within 5–10 business days after receiving returned items. Excludes shipping costs.

  • Exchanges: Contact us at shop@heartbrix.com for defective/wrong items.

  • Non-Refundable: Gift cards, final sale items.

How to Return:

  1. Email shop@heartbrix.com for a return authorization.

  2. Ship to: shop@heartbrix.com.